Design and Implementation of FitSphere as an Android Application for Gym Membership Management at Chain Gym

Authors

  • Aria Anggit Purnawan Universitas Teknologi Yogyakarta
  • Sulistyo Dwi Sancoko Universitas Teknologi Yogyakarta

DOI:

https://doi.org/10.32664/j-intech.v13i02.2132

Keywords:

Firebase, FitSphere, Kotlin, Membership Management, Mobile Application, Operational Efficiency

Abstract

The advancement of information technology in the digital era has driven transformation across various sectors, including the fitness industry. Chain Gym, a fitness center located in Klaten, faces challenges in managing data and membership services, which are still handled manually and separately. The lack of an integrated system has led to inefficiencies in processes such as class registration, fitness progress monitoring, and member information management, thereby affecting service quality and member satisfaction.This study designs and develops a mobile-based Android application named FitSphere, built using the Kotlin programming language with Firebase as the backend, to serve as an integrated platform supporting membership management at Chain Gym. The development process adopts the Rapid Application Development (RAD) methodology, which includes several stages: requirements planning through observation and interviews, system design using UML models and table relationship diagrams, construction involving coding and system integration, and the cutover phase that encompasses testing and deployment of the application.The application is equipped with key features such as membership registration, gym-related news, membership subscription, consultation, workout history, class registration, and Body Mass Index (BMI) calculation. The use of the RAD approach enables a faster and more adaptive development process that accommodates user needs and feedback.The results show that the features in FitSphere function as intended and have the potential to improve operational efficiency, making it easier for members to access services. Black Box Testing conducted on both member and admin features showed a 100% success rate, confirming that all functionalities operate correctly. The application also provides strategic benefits for management by offering deeper insights into user needs. Overall, the implementation of this application delivers an effective digital solution that enhances Chain Gym’s competitiveness in the rapidly growing fitness industry.

References

[1] E. I. H. Saputri, I. Hariadi, N. R. Fadhli, dan P. Widiawati, “Kualitas Layanan terhadap Member Gym Perempuan di Fitness Zone Malang,” Jurnal Kejaora (Kesehatan Jasmani dan Olah Raga), vol. 9, no. 2, hlm. 170–177, 2024.

[2] Z. H. Irawan, S. Lestanti, dan U. Mawaddah, “Rancang Bangun Sistem Informasi Manajemen Administrasi Pada Gym Berbasis Web Menggunakan Metode Pengembangan Agile,” JATI (Jurnal Mahasiswa Teknik Informatika), vol. 8, no. 5, hlm. 10460–10468, 2024.

[3] G. V. D. Udayana dan I. I. N. T. A. Putra, “Perancangan User Interface Aplikasi Liftz untuk Mendukung Manajemen Keanggotaan Gym Berbasis Mobile,” Jurnal Informatika dan Teknik Elektro Terapan, vol. 13, no. 3, 2025.

[4] N. Sururi, I. Thoib, dan D. S. Nugraha, “Perancangan Aplikasi Membership Gym Berbasis Web untuk Optimalisasi Layanan Pelanggan,” Jurnal Komputer Teknologi Informasi Sistem Informasi (JUKTISI), vol. 4, no. 2, hlm. 1121–1132, 2025.

[5] N. A. Salsabila, P. Sudibjo, dan Y. Miftachurochmah, “Pengaruh Tingkat Kualitas Pelayanan Fitness Center Health and Sport Center (HSC) UNY terhadap Kepuasan Member,” Majalah Ilmiah Olahraga (MAJORA), vol. 29, no. 2, hlm. 46–56, 2023.

[6] F. Nurzaman dan L. A. Hermawan, “Dampak fasilitas dan pelayanan berkualitas terhadap kepuasan pelanggan di pusat kebugaran Sukamandi,” Idarah: Jurnal Manajemen Pemasaran, vol. 1, no. 1, hlm. 1–10, 2024.

[7] P. R. Syarifuddin dan D. Sari, “Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan dalam Membentuk Loyalitas Pelanggan Fitness Center (Studi pada Galby Gym Muscle Building and Fitness Club Jl. Peta Bandung) The Influence of Service Quality on Customer Satisfaction in Establishing F,” 2015.

[8] C. Thungasal dan H. Siagian, “Pengaruh Kualitas Layanan Dan Harga Terhadap Loyalitas Pelanggan Melalui Kepuasan Pelanggan Pada Hotel Kasuari,” Agora, vol. 7, no. 1, hlm. 287133, 2019.

[9] O. Polyakova dan M. T. Mirza, “Service quality models in the context of the fitness industry,” Sport, Business and Management: An International Journal, vol. 6, no. 3, hlm. 360–382, 2016.

[10] Y. Huang dan D. Kim, “How does service quality improve consumer loyalty in sports fitness centers? The moderating role of sport involvement,” Sustainability, vol. 15, no. 17, hlm. 12840, 2023.

[11] F. A. Adut dan V. P. Ramadhan, “Pengaruh Kualitas Layanan terhadap Kepuasan dan Loyalitas Pengguna Brimo Menggunakan Model E-Service Quality,” J-INTECH, vol. 12, no. 02, hlm. 219–227, 2024.

[12] D. Setiawan, “Perancangan Sistem Informasi Pada JJ Gym Menggunakan Metode Waterfall,” Jurnal SANTI-Sistem Informasi dan Teknik Informasi, vol. 3, no. 3, hlm. 144–152, 2023.

[13] G. ferdinand Bahari dan N. L. W. S. Telagawathi, “Pengaruh Kualitas Pelayanan dan Citra Merek terhadap Kepuasan Pelanggan Victory Gym Singaraja.,” Bisma: Jurnal Manajemen, vol. 11, no. 2, hlm. 845–851, 2025.

[14] F. Amrullah, M. Andarwati, G. Swalaganata, dan H. E. Rosyadi, “Pengembangan aplikasi android MVTE dengan metode RAD,” Jurnal Teknologi Dan Manajemen Informatika, vol. 7, no. 2, hlm. 122–130, 2021.

[15] E. R. Subhiyakto, F. Agustina, dan C. V. Reswara, “Pengembangan Aplikasi Evaluasi Kegiatan Berbasis Android menggunakan Metode RAD (Rapid Application Development),” Jurnal Ilmiah Intech: Information Technology Journal of UMUS, vol. 5, no. 1, hlm. 49–59, 2023.

[16] S. Sondang, “Penerapan Metode RAD Dalam Pengembangan Sistem Informasi Pemesanan Jasa Percetakan Berbasis Web pada Percetakan Karya Sehati Jaya,” Remik: Riset dan E-Jurnal Manajemen Informatika Komputer, vol. 8, no. 3, hlm. 871–881, 2024.

[17] M. Fadli, “Analisis Perancangan Berbasis Uml Pada Sistem Web Profil Video Animasi 2D Dan Man’Qosit Syariah,” JUSIM (Jurnal Sistem Informasi Musirawas), vol. 7, no. 1, hlm. 37–46, 2022.

[18] M. F. Huwaidy, “Pemanfaatan UML dalam Perancangan Website Sistem Informasi Alumni Pesantren La Tansa Angkatan Tenacious,” Jurnal Informatika dan Teknik Elektro Terapan, vol. 13, no. 3, 2025.

[19] S. H. Hasibuan, M. I. P. Nasution, dan S. S. A. Sundari, “Development Of Payment Gateway Digitalization Using Midtrans In The Use Of Halodoc,” Management, vol. 1, no. 2, hlm. 3, 2023.

[20] M. Zen dan M. D. P. Ananda, “Implementasi dan Pengujian Menggunakan Metode BlackBox Testing Pada Sistem Informasi Tracer Study,” Bulletin of Computer Science Research, vol. 4, no. 4, hlm. 327–340, 2024.

[21] C. A. Figueroa, L. Gomez-Pathak, I. Khan, J. J. Williams, C. R. Lyles, dan A. Aguilera, “Ratings and experiences in using a mobile application to increase physical activity among university students: implications for future design,” Univers Access Inf Soc, vol. 23, no. 2, hlm. 821–830, 2024.

[22] S. Paganini dkk., “Quality of physical activity apps: systematic search in app stores and content analysis,” JMIR Mhealth Uhealth, vol. 9, no. 6, hlm. e22587, 2021.

Downloads

Published

2025-12-19