Rancang Bangun Aplikasi Pendaftaran Program Internasional Menggunakan Metode User Centered Design

Muthi Amrillah; Rahmalia Syahputri; Sherli Trisnawati; Taufik Taufik

doi:10.32664/smatika.v15i02.1770

Penulis

Muthi Amrillah Institut Informatika dan Bisnis Darmajaya
Rahmalia Syahputri Institut Informatika dan Bisnis Darmajaya
Sherli Trisnawati Institut Informatika dan Bisnis Darmajaya
Taufik Taufik Institut Bakti Nusantara

DOI:

https://doi.org/10.32664/smatika.v15i02.1770

Kata Kunci:

Aplikasi Pendaftaran, Pengalaman Pengguna, Program Internasional, System Usability Scale, User-Centered Design.

Abstrak

Penelitian ini merancang dan mengembangkan aplikasi pendaftaran program internasional dengan pendekatan User-Centered Design (UCD). Metode UCD diterapkan untuk menciptakan antarmuka dan pengalaman pengguna yang optimal dengan fokus pada kebutuhan mahasiswa lokal maupun internasional. Aplikasi ini menggantikan sistem berbasis Google Form yang sebelumnya digunakan, yang memiliki keterbatasan dalam keamanan data, manajemen basis data, dan integrasi proses seleksi. Pengembangan aplikasi mengikuti tahapan UCD, termasuk identifikasi konteks penggunaan, analisis kebutuhan pengguna dan organisasi, perancangan prototipe high-fidelity, serta evaluasi menggunakan System Usability Scale (SUS). Hasil evaluasi awal menunjukkan skor SUS sebesar 65 (kategori Marginal High), yang kemudian meningkat menjadi 72 (kategori Acceptable) setelah perbaikan desain. Aplikasi ini dikembangkan menggunakan bahasa Dart untuk frontend dan Firebase sebagai backend, memungkinkan fleksibilitas dalam pengembangan fitur. Implementasi aplikasi ini meningkatkan efisiensi proses pendaftaran, memberikan pengalaman pengguna yang lebih baik, serta mendukung akses multibahasa dan lintas perangkat. Dengan demikian, penelitian ini tidak hanya menghadirkan solusi teknologi inovatif untuk mendukung program internasional, tetapi juga memperkuat daya saing institusi dalam pendidikan tinggi global.

Referensi

[1] R. A. G. Teunissen, J. A. J. Dierx, T. Venter, C. T. Young, and S. Titus, “Managing international, intercultural, and interdisciplinary collaboration in health and well-being capacity building: lessons learned within the CASO higher education project,” Studies in Higher Education, vol. 48, no. 1, pp. 49–62, 2023, doi: 10.1080/03075079.2022.2106204.

[2] R. Ayoubi, “An investigation into international business collaboration in higher education organisations: A case study of international partnerships in four UK leading universities,” emeInternational Journal of Educational Management, emerald.com, 2006, Accessed: Mar. 22, 2025. [Online]. Available: https://www.emerald.com/insight/content/doi/10.1108/09513540610676449/full/html

[3] M. Rowley, Y. S.-J. of A. R. in Higher, and undefined 2021, “Student and staff expectations and experiences of a UK–China Transnational Education collaboration,” emerald.comM Rowley, Y SkipperJournal of Applied Research in Higher Education, 2021•emerald.com, 2020, doi: 10.1108/JARHE-01-2020.

[4] D. Christian Finger et al., “The Importance of International Collaboration to Enhance Education for Environmental Citizenship,” Sustainability, 2021, doi: 10.3390/su131810326.

[5] A. Al-Sa’di, … C. M.-E. T. and, and undefined 2021, “User-centred design in educational applications: A systematic literature review,” ieeexplore.ieee.org, Accessed: Mar. 22, 2025. [Online]. Available: https://ieeexplore.ieee.org/abstract/document/9622911/

[6] C. Ravelino, Y. Alfa Susetyo, and K. Satya Wacana, “Perancangan UI/UX untuk Aplikasi Bank Jago menggunakan Metode User Centered Design,” Jurnal Teknologi Informasi dan Komunikasi), vol. 7, no. 1, p. 2023, 2023, doi: 10.35870/jti.

[7] M. Yaputra, “Peran User-Centered Design terhadap Perancangan User Experience Aplikasi Community Marketplace,” JDMIS: Journal of Data Mining and Information System, vol. 1, no. 1, pp. 48–55, Feb. 2023, doi: 10.54259/jdmis.v1i1.1525.

[8] A. H. Luthfi and I. Arfiani, “Perancangan UI/UX Aplikasi Sampahocity Menggunakan Pendekatan UCD (User Centered Design),” Jurnal Ilmu Komputer dan Sistem Informasi (JIKOMSI), vol. 7, no. 1, pp. 24–36, 2024.

[9] R. Hutabarat and K. Sudaryana, “User-Centered Design pada User Interface (UI)/User Experience (UX) Prototyping Aplikasi E-Commerce,” Jurnal Penelitian Teknologi Informasi dan Sains, vol. 2, no. 4, pp. 89–99, 2024, doi: 10.54066/jptis.v2i4.2781.

[10] O. Utari, I. Humaini, and I. Windarti, “Pembuatan Aplikasi Penjemputan Sampah Anorganik (Dtrash) Menggunakan Metode User Centered Design (Ucd),” Jurnal Teknik dan Science, vol. 3, no. 2, 2024, Accessed: Mar. 22, 2025. [Online]. Available: https://journal.admi.or.id/index.php/JTS/article/view/1559

[11] L. Hasani, … D. S.-2020 3rd I., and undefined 2020, “User-centered design of e-learning user interfaces: A survey of the practices,” ieeexplore.ieee.orgLM Hasani, DI Sensuse, RR Suryono2020 3rd International Conference on Computer and Informatics, 2020•ieeexplore.ieee.org, Accessed: Mar. 22, 2025. [Online]. Available: https://ieeexplore.ieee.org/abstract/document/9274623/

[12] D. A. Junanda and Y. Yunita, “Perancangan UI/UX Pendaftaran Siswa Baru Dengan Metode User Centered Design Pada Sekolah Smp Islam Al-Muttaqin,” Reputasi: Jurnal Rekayasa Perangkat Lunak, vol. 4, no. 2, pp. 146–156, Dec. 2023, doi: 10.31294/REPUTASI.V4I2.2220.

[13] O. Oti and I. Pitt, “Online mental health interventions designed for students in higher education: A user-centered perspective,” Dec. 01, 2021, Elsevier B.V. doi: 10.1016/j.invent.2021.100468.

[14] E. T. Kirana, “Mobile Application Design for Smart Tourism with Augmented Reality Using User-Centered Design Method,” Jurnal Ilmiah Komputer, 2024, Accessed: Mar. 22, 2025. [Online]. Available: https://ojs.stmik-banjarbaru.ac.id/index.php/progresif/article/view/1785

[15] F. Purwani, H. Fatriya, Emilia, D. Ariska, and K. Wiranda, “Penerapan User Centered Design (UCD) Untuk Membangun Aplikasi Intuitif Yang Membantu Generasi Z Dalam Menemukan Minat Karir,” Jurnal Kolaboratif Sains, vol. 7, no. 12, pp. 4936–4944, 2024, doi: 10.56338/jks.v7i12.6502.

[16] M. Victoria and A. Indriyanti, “Penerapan Metode User Centered Design (UCD) dalam Merancang User Interface Learning Management System Website Torche Education,” Journal of Emerging Information Systems and Business Intelligence, vol. 4, no. 4, 2023, Accessed: Mar. 22, 2025. [Online]. Available: https://ejournal.unesa.ac.id/index.php/JEISBI/article/view/55577

[17] G. Jurca, T. D. Hellmann, and F. Maurer, “Integrating agile and user-centered design: A systematic mapping and review of evaluation and validation studies of agile-UX,” in Proceedings - 2014 Agile Conference, AGILE 2014, Institute of Electrical and Electronics Engineers Inc., Sep. 2014, pp. 24–32. doi: 10.1109/AGILE.2014.17.

[18] M. Al-Razgan et al., “Challenges of Integrating Agile and UX/UCD: Systematic Literature Review,” Int J Comput Appl, vol. 184, no. 33, pp. 40–58, Oct. 2022, doi: 10.5120/ijca2022922426.

[19] J. Nakić, A. Burčul, and N. Marangunić, “User-centred design in content management system development: The case of EMasters,” 2019, doi: 10.3991/ijim.v13i08.10727.

[20] A. Antika and E. Yulianingsih, “Analisa Sistem e-learning Pada Universitas PGRI Palembang Dengan Metode System Usability Scale (SUS),” SMATIKA JURNAL : STIKI Informatika Jurnal, vol. 13, no. 01, pp. 53–61, Jun. 2023, doi: 10.32664/SMATIKA.V13I01.721.

[21] “View of Application Usability Testing on E-Wallet by Using the System Usability Scale Method.” Accessed: Mar. 22, 2025. [Online]. Available: https://jurnal.stiki.ac.id/SMATIKA/article/view/682/469

[22] J. R. Lewis, “The System Usability Scale: Past, Present, and Future,” Int J Hum Comput Interact, vol. 34, no. 7, pp. 577–590, Jul. 2018, doi: 10.1080/10447318.2018.1455307.

[23] T. Daffa, A. Dakhilullah, and B. Suranto, “Penerapan Metode User Centered Design Pada Perancangan Pengalaman Pengguna Aplikasi I-Star,” AUTOMATA, vol. 3, no. 2, Aug. 2022, Accessed: Apr. 04, 2025. [Online]. Available: https://journal.uii.ac.id/AUTOMATA/article/view/24107